Job Opportunity:
AM Community Manager

Part-Time Contractor Position
(remote, however, preference given to Boston-based candidates)

The AM Social Media Community Manager supports community engagement initiatives on social media and ensures that our audience is heard, seen, and celebrated. Services provided must be professional, proactive, positive, and consistent with our brand voice and message.   

We’re looking for a proactive, positive, and creative individual to support and grow our highly engaged online community. This entry-level position requires someone who is obsessed with social media, is a practitioner (bonus points if you’ve grown your own following!), and an active user of platforms like TikTok, Instagram, and YouTube, while also keeping a pulse on what’s trending.  

Our mission is to inspire and motivate millions of people around the world, with our social media pages being their early morning destination for a daily boost. The person who will thrive in this role will feel most inspired and productive in the mornings, with weekday hours starting at 7am ET.

Role Responsibilities:

This role is responsible for completing all tasks outlined as part of the Community Manager Checklist, which includes but is not limited to… 

  • Engagement with our social followers to build relationships with the community and drive brand affinity 
  • Answering customer comments, questions and DMs, escalating where necessary
  • Brand reputation management across channels/Groups (e.g. spam removal) 
  • Facebook Group monitoring and membership vetting/approvals  
  • Monitoring platforms/relevant hashtags (as defined by the team) for content opportunities and initiating conversations 
  • Building engagement with our audience across all active platforms and driving to relevant Mel Robbins products/offerings (where appropriate)  
  • Capturing content and questions to help us better serve our community and inspire content creation (as directed by team)  
  • Keeping up to date with the latest social trends/platform features and bringing fresh ideas on how to use them 
  • Co-owner of Social Media Inspiration Email (sent daily) 
  • Other administrative tasks and support as assigned by the team

You’re the ideal candidate if you:

  • You thrive and are most productive in the early morning hours
  • Have at least one year of customer service experience 
  • Completed or working towards a degree in Marketing, public relations, or related field 
  • Excellent written and verbal skills 
  • Have the ability to work in a fast-paced environment 
  • Are reliable and resourceful and know how to manage your time so deadlines are met and followers are responded to promptly 
  • Possess high EQ and strong interpersonal skills; a team player, a positive go-getter, and all-around good person 
  • Forensic attention to detail 
  • While the position is remote, preference will be given to candidates based in the Boston metropolitan area for in-person support opportunities

You’d fit in well on Team Mel if: 

  • You’re forward-thinking, an expert at follow-through, a quick and creative problem solver and a self-starter
  • You have no problem asking for help and escalating problems to the senior team immediately 
  • You love technology and are a wizard at organization 
  • You’re looking for a dynamic and engaging job that makes an impact on people’s lives in a meaningful way 
  • You believe in the work and are motivated by the difference you’re making in people’s lives 

If this role sounds like the right fit for you, please email your resume and cover letter to shameem.emel@adp.com by December 16, 2022 in order to be considered. 

Who we are: 

143 Studios, Inc. is a media company headquartered in Boston, MA focused on creating, producing, and publishing first-of-its-kind audio and visual content that inspires and empowers millions of people around the world. 143 Studios produces and manages content across all social and digital platforms for Mel Robbins, who is an entrepreneur, New York Times bestselling author, and host of the #1 ranking "The Mel Robbins Podcast” which launched in October 2022.

Who is Mel Robbins? 

Mel Robbins is an entrepreneur, podcast host, a New York Times bestselling author, viral content creator, and thought leader in the personal development space. She is beloved for her relatable and relevant advice and for her simple, evidence-backed tools that change people’s lives.

Mel has amassed millions of followers online, become the most booked female speaker in the world, created online courses taken by almost a million students, and sold millions of books.

In the past three years, Mel has hosted a daytime syndicated talk show for Sony Pictures and produced and recorded five #1 audiobooks for Audible. In 2022, The Mel Robbins Podcast launched and a membership program is slated for early 2023. 

Mel’s work has been translated into 36 languages and garnered attention and partnerships with some of the world’s leading entertainment, business, and personal development brands, including Sony Pictures Television, Audible, Starbucks, JP Morgan Chase, Microsoft, LinkedIn, and more.