Episode: 429
Stop Wasting Your Energy: How to Deal With People Who Won’t Change & What to Do Instead
with Dr. Dolly Chugh
Stop wasting your energy trying to change people who won’t change. There’s a better way.
There’s someone in your life who won’t change and you’re tired of wasting your energy trying to make them.
In this episode, Mel sits down with behavioral scientist and NYU Stern professor Dr. Dolly Chugh to reveal why people resist change and what really helps.
You’ll learn the two “bodyguards” in your brain, why it’s so hard to unlearn patterns, how to give advice without making things worse, what people really need in hard moments, and how to stop “helping” in ways that keep people stuck.
You’ll walk away with a lighter, more hopeful way forward.
Ask yourself, ‘What have I learned today?’ Not ‘What did I get right or wrong today?
Dr. Dolly Chugh
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Key takeaways
When you know better but still don't act, remember that change requires you to overcome the mind's pull toward energy, old habits, and protecting your identity.
When change feels uncomfortable, remember that you're unlearning what once felt automatic before you can learn something new, so give yourself grace while you grow.
You can't learn from a mistake you're still defending, so stop trying to prove you're a good person and focus instead on how you can improve and take ownership.
When you want someone to change, stop trying to force them; you can model change, invite change, and reward their effort, but you cannot make them change.
Before giving someone advice, ask yourself why you're talking, because they may want to be heard, hugged, helped, or simply high-fived for how hard they're trying.
Guests Appearing in this Episode
Dr. Dolly Chugh
Dr. Dolly Chugh is a behavioral scientist, social psychologist, NYU Stern professor, and bestselling author who studies how people change, learn, and grow.
- Visit Dolly’s website
- Check out Dolly’s NYU Stern Profile
- Discover Dolly’s research
- Take Dolly’s Leadership for Real Life Quiz
- Follow Dolly on Instagram
- Connect with Dolly on LinkedIn
- Subscribe to Dolly’s newsletter
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The Good Boss Project
Good bosses manage people, not just performance, and they leave behind legacies while boosting the bottom line. NYU Stern School of Business professor Dr. Dolly Chugh calls this sacred work.
In The Good Boss Project, Dr. Chugh uses leads from employees to track down managers known to be good bosses. By interviewing both the managers and the people who work for them, she unpacks how good bosses refuse to choose between high standards for performance and high standards for humanity.
Being a good boss is sacred work. The kind that leaves a legacy. Whether you’re a new manager, a not-so-new manager, or a seen-it-all manager, The Good Boss Project is your pep talk and toolkit for becoming the boss you mean to be.
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The Person You Mean to Be: How Good People Fight Bias
An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues of equity and justice—including sexism, racism, and inequality—so that you can make the world (and yourself) better.
Whether you are a long-time activist or new to the fight, you can start from where you are. Through the compelling stories Dolly shares and the surprising science she reports, Dolly guides each of us closer to being the person we mean to be.
This book moves beyond theory to offer a clear, science-based path from being a well-meaning believer to becoming an effective builder.
Resources
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- TED: How to let go of being a "good" person — and become a better person
- Harvard Law School: The Person You Mean To Be
- The Harvard Gazette: Want to be a good person? Stop trying so hard.
- Cleveland Clinic: You’re Not the Boss of Me! Why We Don’t Like Being Told What to Do
- American Psychological Association: Self-determination theory: A quarter century of human motivation research
- Center for Creative Leadership: How Feedback Conversations Can Strengthen Organizations
- VeryWell Mind: How to Give Feedback Effectively and Respectfully
- Ethics Unwrapped: Bounded Ethicality
- Trends in Cognitive Sciences: Interdimensional interference in the Stroop effect: uncovering the cognitive and neural anatomy of attention
- Annual Review of Psychology: Psychology of Habit
- Perspectives on Psychological Science: Snapping Out of Autopilot: Overriding Habits in Real Time and the Role of Ventrolateral Prefrontal Cortex
- American Psychologist: Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being
- Zeitschrift für Psychologie: Understanding Psychological Reactance
- International Journal of Behavioral Nutrition and Physical Activity: Motivational Interviewing: moving from why to how with autonomy support
- Nature: A national experiment reveals where a growth mindset improves achievement
- Psychological Science: Mind Your Errors: Evidence for a Neural Mechanism Linking Growth Mind-Set to Adaptive Posterror Adjustments